Calldacity Connect

The Next Generation Client For Your NetSapiens Users

Calls, meetings, chat, texting and fax in one app for desktop, web and mobile, under your brand.

30-day partner trial. No card needed.

Calldacity Connect on desktop and mobile

Features

One App For The Whole Workday

Calling

Blind and attended transfer, call park, three-way calling, call recording and voicemail.

Phone overview →

Recording Transcripts

Turn call recordings into transcripts with sentiment.

Video Meetings

Meetings and webinars with recordings, transcripts, custom meeting IDs, and Google and Outlook calendar sync.

Meeting settings →

Chat & Texting

Team chat with business SMS and MMS in the same conversation list.

Using chat →

Presence & Call Center

See who is available, and manage call-center queues with queue and agent statistics.

Fax Built In

Send and receive fax inside Connect with single sign-on.

Explore fax →

Every Platform

Desktop apps for macOS, Windows and Linux, plus iOS and Android with native call screens and push notifications.

Screen Pop

Open the caller’s CRM record when a call comes in, configured per CRM in the Calldacity Chrome Extension.

Extension setup →

Works With The AI Agent

Teammates get “can you take this call?” requests from the AI Agent right in Connect chat.

Coming Soon

Real-Time Transcription

See a live transcript of the conversation while the call is still in progress.

Coming Soon

Agent Assist

AI help for your team during live calls, right inside Connect.

Available features depend on how your provider configures each account.

Calldacity Connect chat on a phone

For Partners

Ready For White Label

Connect is built for white-label delivery to your customers, so your users see your brand on desktop, web and mobile.

Give Your Users Calldacity Connect

Start a free 30-day partner trial. Pick your portal and services, and your install code is ready in about a minute.