Fax
Secure Fax, Built Into The Platform
Send and receive faxes from the web, email, the Calldacity Connect apps and your NetSapiens portal, without needing a fax machine or a dedicated phone line.
Early Access
30-day partner trial. No card needed.
Features
Everything Your Customers Expect From Fax
Web, Email And Apps
Send and receive from the web portal, email-to-fax and fax-to-email, and inside Calldacity Connect on desktop, web and mobile with single sign-on.
Secure Delivery
Deliver inbound faxes as secure links that expire, and protect PDFs with an optional PIN.
Cover Pages & Address Book
Add cover pages, keep a shared address book, and resend with one click.
Automatic Retries
Busy or unanswered sends retry automatically, and delivery or failure emails tell you how each fax went.
Teams And Numbers
Share mailboxes across multiple users and numbers, and copy additional recipients on delivery.
Fax Machines Too
Keep existing fax machines in service by connecting them through an analog telephone adapter.
Webhooks
Notify other systems the moment a fax arrives.
In Your Portal
Add fax to the classic NetSapiens portal or as a Horizon app, alongside the AI Agent and integrations.
Usage Reporting
Track delivered pages and faxes by number, user and direction each month.
Security
Protected At Every Step
- Each fax is encrypted with its own unique key
- Uploaded PDFs are cleaned before sending
- TLS 1.2+ in transit
- Optional PIN on delivered PDFs
Add Fax To Your Lineup
Fax is available as an early-access service in the 30-day partner trial.