AI Integration for Smarter Business Communications


Transforming how you connect with customers. Connect your communication systems with leading CRM platforms like Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM & Desk, and more…

Latest Innovations

Automatic SMS Logging

Never lose track of important text conversations again. Every message is automatically captured and stored in your CRM system.

Connected Meetings

Meetings are automatically scheduled, recorded, and linked to the right customer records. No more manual entry or lost information.

Advanced Sentiment Analysis

Our AI doesn’t just record calls—it understands them. Get real-time analysis of customer sentiment during conversations.
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Why Choose Calldacity
for Your Business

Proactive Issue Detection

Flag important keywords automatically
Our system can instantly alert you when a customer mentions words like ‘cancel’ or ‘unhappy,’ allowing your team to address concerns before they escalate.

Eliminate Manual Work

Save 15 minutes per call
Your team is spending valuable time summarizing conversations. Our AI does this automatically, creating detailed call summaries that capture key points, action items, and sentiment.

Data-Driven Decision Making

Turn conversations into insights
Transform customer interactions into actionable business intelligence. Identify trends, common issues, and opportunities across all customer communications.


The Cloud-to-Cloud
Calldacity Advantage

Unlike other solutions that fail when calls move
between devices, our cloud-based integration
ensures you capture every interaction, every time.

Works across all devices

Whether calls happen on desk phones, softphones, or mobile devices

Cloud-to-cloud architecture

No device-specific limitations

Consistent data capture

Never miss important conversations regardless of where they occur

Reliable information flow

Ensure your CRM always has complete, accurate communication records

Calldacity’s
Chrome Extension

  • Automatically detects phone numbers on any webpage
  • One-click calling directly from your browser
  • Works with any website
  • CRM systems, contact pages, directories
  • Automatically opens relevant CRM records when calls come in
  • Supports major CRMs: Salesforce, HubSpot, Zoho, Google Contacts
  • Configurable triggers: on ring, on answer, or manual
  • Custom URL templates with dynamic phone number insertion
  • Instant notifications for incoming calls with caller ID (CNAM)
  • Live call status updates
  • Visual call history with detailed call records
  • Quick dial interface for manual calling
  • Access your personal OneCloud contacts
  • Browse company directory with colleague information
  • One-click calling from contact lists
  • Gravatar integration for contact photos
  • View upcoming Connect meetings
  • Create and manage video conferences
  • Direct meeting links and scheduling
  • Customize click-to-dial behavior
  • Configure screen pop preferences per CRM
  • Manage notification settings
  • Secure OAuth 2.0 authentication

Perfect for:
• Sales teams using CRM systems
• Customer support representatives
• Remote workers needing unified communications
• Any business using the OneCloud UCaaS platform